Shipping Policy & Frequently Asked Questions
Welcome to KJ, where shipping meets style effortlessly. Here's the scoop on our shipping and FAQs:
**Shipping Policy**
**Bangladesh**
- We offer door-to-door delivery in all 64+ districts with Cash on Delivery service.
- Delivery time: 3-5 days.
- Outside Dhaka and Chittagong, advance delivery charge is required.
- Expect a prompt contact from Team KJ after placing your order.
**Worldwide Delivery**
- Lightning-fast shipping via FedEx, ensuring your goodies reach you within 4-5 business days.
- Flat shipping rate worldwide: $20.
- We handle the extra costs to keep it simple for you.
**Track Your Order**
- Receive a tracking number to follow your KJ's journey from our warehouse to your doorstep.
**FAQs**
**Q. Can I chat with someone?**
- Absolutely! Click the chat tab (bottom left) for instant assistance.
- Reach us via email at info@wearkj.com or Whatsapp us at +88 01788377660
**Q. Can I return a product if it doesn't fit?**
- Certainly! We understand the importance of the right fit. Return it to the delivery agent or message us for an exchange.
**Q. What are the delivery methods?**
- We offer door-to-door home delivery in major cities of Bangladesh via Pathao Courier.
**Q. Is Cash on Delivery (COD) available outside Dhaka?**
- Yes, COD is available in all cities.
**Q. How long does delivery take?**
- Your KJ's will arrive within 3-5 days from the order date.
**Q. How do I contact customer support?**
- Reach out to us via email or call for any queries.
- Email: info@wearkj.com
- Phone: 01788377660
- Expect a response from our team within 24 hours.
Thanks for choosing KJ. Let's brighten up your day!